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FAQ'S

Frequently Asked Questions

OHP
Pacific Source
Trillium
Medicaid
Optum
  • United Healthcare
  • United Healthcare Shared Services (UHSS)
  • GEHA - United Healthcare Shared Services (UHSS)
  • Oscar
  • Harvard Pilgrim
  • Oxford
  • UHC Student Resources
  • UMR
  • All Savers (UHC)
  • Health Plans Inc
  • Bind
Aetna/Aetna Coventry
  • Meritain
  • Nippon
  • Allied Benefit Systems
  • GEHA - United Healthcare Shared Services (UHSS)
Cigna & Evernorth
We do not accept Medicare.
If you are seeing a therapist please log into your account using this link https://www.therapyportal.com/p/neuropsychiatrytx/

If you are seeing a clinician for medication management please use this link: https://www.valant.io/portal/LGBTQTelepsychiatryDBANeuro

You may copy and paste this link on instructions on how to join your telehealth medication management appointment here: https://static.helpjuice.com/

If you are having difficulty please give the office a call at 888-468-9669.
If you missed your appointment you must call us at 888-468-9669. You will be rebooked based on your clinicians availability. You are allowed one missed appointment as a courtesy. Any missed appointments thereafter is subject to a missed appointment fee. Missing multiple appointments will run the risk of being discharged from services.
No. You are required to have an appointment in order to refill any medications. This is for your safety and ensures best practice.
The best way to reach the clinic is to call 888-468-9669 and utilize the text option when prompted. Due to high call volume your called may be missed however if you rather not use the texting option and we happen to miss you please leave a voicemail with reason for calling best time to call and best contact number and we will respond back asap.

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